Our bicycles and batteries have a 2-year warranty. If you notice any product defect during this period, simply contact our customer service and we will find the best solution.
Articles in this section
- My bike arrived damaged. What should I do ?
- Does Venilu provide any customer service help for maintenance issues?
- Where can I get my bike repaired?
- What warranty do you offer?
- I am self-employed. Is the bike tax-deductible?
- Which countries Venilu delivers to?
- What if my order arrives incomplete, incorrect, damaged or defective?
- Where is our company from/located?
- How long does it take to receive my order?